The Short variation: if you should be seeking an original gemstone or special wedding gift, Leibish & Co. provides a powerful inventory of high-quality, colorful, and conflict-free diamonds and gems. The family-run company was functioning online since 1998 with a personal touch which has made perform business from around the world. Leibish & Co. makes it simple purchasing free stones or even to utilize its free of charge “Design a” tool to carry your own perfect piece of jewelry alive. With years of experience and solid craftsmanship under their strip, Leibish & Co. is found on the brink of increasing the supply to watches also add-ons.
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Whenever Leibish Polnauer founded his first on-line diamond company in 1998, it took almost the full time to publish one image and information to their site â but he had been a visionary exactly who watched prospective inside fledgling arena of ecommerce. “as he views the possibility in a thought, he will do everything within his capacity to progress along with it,” mentioned Benji Margolese, Director of Content promotion for Leibish & Co.
Leibish developed a fruitful, family-run procedure together with spouse and children helping in authority roles. Obtained grown an effective online business with offices positioned worldwide. Leibish & Co. is a leader in special coloured diamonds and gems which happen to be difficult to get elsewhere. Their expensive diamonds may conflict-free, and that is an important factor for all buyers.
“People arrive at united states simply because they look for some thing somewhat various, some thing a little more unique than what everybody else features,” Benji mentioned.
While Leibish & Co. supplies high-quality old-fashioned diamonds, the firm focuses primarily on colorful, distinctive precious jewelry. When questioned the reason why the organization has such a high consumer return price, Benji easily pinpoints the reason why.
“its a mix of exemplary items, fantastic service, and jewellery designed toward greatest degrees of perfection,” the guy said. “The precious jewelry we make is certainly not your daily, mass-produced style of product. Every piece is actually custom-made to perfectly suit the diamond or gem stone chosen by client.”
A household Affair With individual Service
Leibish & Co. is actually a true family members business, with Leibish’s family unit members playing crucial functions during the business.
Leibish functions as Founder and chairman of this business, while their wife, Rosi, will be the company’ Activities management. Their unique oldest child, Chavi, serves as top honors Jewelry Designer â that will be a huge responsibility since custom jewelry accocunts for significantly more than 50% for the company’s business, Benji said.
Leibish’s eldest daughter, Yossi, may be the President of Leibish & Co. Another boy, Shmulik, who is a graduate of Gemological Institute of America, could be the fundamental Diamond Buyer your organization. “Shmulik is actually, truly, certainly a lot of gifted tone diamond specialists in the,” Benji stated.
Leibish’s son Itzik may be the businesses COO and operates the New York workplace on Fifth Avenue. Yoni, who’s the youngest of Leibish’s five kiddies, may be the business’s CFO.
“among the longtime people in the group, I’m able to tell you that, even though there is no connection, they start thinking about me, among others, section of their loved ones,” Benji said. “each of us bring our personal expertise with the company, but work together to regularly expand the firm.”
Customers are also addressed like household at Leibish & Co., in which the business invests power into personal service and product sales. “if you’ve ever handled one certain broker, eg, this is the same person you are going to usually manage, no matter what you might be contacting or creating within,” Benji stated. “We don’t rely on moving customers to different divisions when they have a question or certain concern they want to handle.”
Customers originate from throughout the World
Leibish features various various kinds of consumers: there are consumers, who mostly store through web page, retailers, and people within the trade business, whom usually visit the organizations major workplaces in nyc, Israel, and Hong-Kong.
Almost all of Leibish & Co.’s customers are from the U . S .. Its subsequent most widely used audience is actually Canada, followed closely by the United Kingdom, Australian Continent, Hong Kong, and the rest of European countries.
Consumers at each period of existence shop at Leibish & Co., though nearly all are between your many years of 35 and 54, Benji said. In addition, the organization garners around 300,000 web site check outs monthly â and helps to keep nearly all of its customers returning.
“With over a 70percent return client status, we stay one of the most famous companies within our niche,” the guy said.
Colourful Diamonds & Gemstones With a “Design Your Own” Option
Leibish & Co. carries top-quality jewellery, but preserves inventory freedom, particularly for on line clients, Benji stated. The company offers numerous free expensive diamonds and precious gems, but its key products are tailored jewelry designs.
“We hold extreme number of multicolor diamond and gem stone jewellery, with for the rarest tones actually observed,” he mentioned. “the audience is acknowledged most readily useful by our bread-and-butter services and products â yellowish diamond and pink diamond involvement bands. However, we sell diamond jewelry of nearly every shade, and precious gems â such as sapphires, emeralds, and rubies. We sell jewellery constructed with colorless expensive diamonds, as well, but the knowledge is in the realm of shade.”
For consumers that some thing planned and want assist which makes it an actuality, Leibish & Co. offers a “Design yours” jewelry device, which Benji stated is actually its best item.
“normally, when looking for an unique portion, men and women often wish particular rocks and placing types they’ve already dropped in love with,” the guy mentioned. The “Design your very own” device enables customers to build a piece utilizing the material, setting, and steel regarding choice.
“permits them to deliver their particular desires alive â with the knowledge in design,” Benji told united states.
Accessories & New on line Tools waiting for you for Leibish & Co.
whilst appears forward to the near future, Leibish & Co. is actually gradually moving toward higher-ticket items and a lot more item assortment. The company feels comfortable branching off to new products because of the determination and passion it relates to perfect its present projects.
“we discussed presenting a variety of extras â for example deluxe watches, bags, plus pens,” Benji mentioned. “But we decided to hold back until we initial perfected our major line of product, which will be diamonds.”
Leibish & Co. can be researching ways to carry on perfecting their common web site, too. One-way it intends to improve its online experience is by presenting enhanced truth characteristics, that’ll provide digital buyers more of an in-store experience.
As a business enterprise having its sources in colourful expensive diamonds and ecommerce, Leibish & Co. will continue to innovate in a traditional business which views modification due to the fact exclusion, maybe not the guideline.